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Message modifié à 01/12/2008, 04:43:54 AM par Chode |
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I would NOT agree with yuris!
MB locked my account in december, I provided neccesery documents, and my account was unlocked within 3 days.
MB is not uncesuce, that makes it even more secure!
Also, if I have to choosse betwen those 5% fee, or no money at all, I will choose MB and 5% fee of course.
For many of us MB is the only way to collect the money. So keep it, even with those 5% fee (which is too much anyway, any other agency that I am selling at is not charnigng anything! but never mind, just keep MB) |
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Message modifié à 01/12/2008, 06:14:40 AM par Yuris |
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To Chode:
Read other forums on MB. A LOT of people have a LOT of problems there. Especially if a person gets guite a big sum of money on the MB account nobody can guarantee that he would receive the money. It is a very big problem - a person has an obvious right to get his own money immediately without any additional demands!
The problem with MB is that they freely use somebody's money as if the money were their own!
In fact all the necessary veryfication procedures must be made BEFORE the beginning of the MB account usage. In this case MB has a right to refuse a person to open an account or demand some additional documents. And in this case no financial problem would arise. But not when a person gets some money on MB account and wants to withdraw it - in this case it would show that their activity is transparent.
The situation when MB holds the people's money makes this service to be not safe - it is not transparent - how can you check that their unexpected demands are reasonable and legal, that it is not just an occasion to get an opportunity to use your money for some time?
Of course MB now is the only way for many people to get money.
But there are some more opportunities on this market - Payoneer.com is an example - and it is quite more convenient and even less expencive. It is high time for Dreamstime to offer some alternative working way of payment like one other major agency did. |
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Message envoyé à01/12/2008, 06:38:04 AM par Tommroch |
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Dreamstime bosses,
Regarding your concerns stated on the thread
"Each payment we send using Moneybookers has a strange path....." at the link.
http://www.dreamstime.com/thread_8979 herehere
Has anything actually changed, i.e. has this 'problem' arose only recently thus triggering the 5.14% 'tax', 'deduction' or whatever you want to call it - or have moneybookers always charged theses conversion charges that you outline at the above link?
thank you |
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Message envoyé à01/12/2008, 07:16:29 AM par Chode |
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Yuris, in every bank in the world, when you want to opet acount, you must submit some kind of ID. It is perfectly normal that MB is asking you for ID.
The only mistake they made is that they should ask you for ID upon registration, not later. But hey, laws and rules are changing all the time...
I agree that you have right to withdraw your money any time you like, this is only once, and when you provide neccesery documents, I hope no more "problems" will be.
But you cant say MB is unsecure, like they steal money from customers, or something...
MB is very secure site, with bad politics. They should make annoucement, like:
"dear customers, you have 15 days to submit your ID, or we will lock your account".
that would be fair. |
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Message modifié à 01/12/2008, 08:02:05 AM par Yuris |
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Dear Chode, you are absolutely right saying: "in every bank in the world, when you want to opet acount, you must submit some kind of ID"
In EVERY bank exactly they demand all necessary documents BEFORE they open an account! But when a person already has an account he may use it without any limitation.
Money on your MB account is YOUR private property, not MB's! And if MB doesn't want to carry out your order to, say, withdraw money they MUST HAVE A VERY SERIOUS REASON for that, which is usually can only be a court verdict.
All other cases are just arbitrariness (violation of law) to deprive smb. of his right to manage his own property.
In every bank in the world it is impossible to forbid to use person's money according to his will witout a verdict.
And this is a very big problem of MB - their illegal limitation of their clients rights. It is a very serious thing which may lead to more and more problems with this system as it is MB in fact violates the law (violating people's rights) but not their clients. |
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Message envoyé à01/12/2008, 08:19:52 AM par Madelaide |
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Well, I can't complain of MB, their payments were always as fast as PP, the only thing at the start was the need to verify my bank account and CC, what I find perfectly normal (and PP verifies CC too, right? bank account was never an option for me there).
The request for address verification is recent, they claimed it was to comply with UK anti money laudry policies, and I'm ok with that. Unfortunately I chose the wrong option (wait for the snail mail letter with a code), instead of what their support offered me (email a copy of a recent correspondence with my address in it).
Maybe someone in UK can give us some information whether there have been some recent policy there. I am totally in favor of this type of control.
Of course they earn in overnight and probably other investments with our money there. Don't our banks make too? Don't microstock sites make too? It's part of the deal and I am not concerned with that.
MB has been more reliable and more responsive (at least to me) than PP. I like PP too, and in some circumstances it's the only choice I have.
Regards,
Adelaide |
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Mainly Canon A620 for microstock
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Message envoyé à01/12/2008, 09:15:22 AM par Yuris |
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| Envoyé originalement par Madelaide: |
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Message quoté:
Of course they earn in overnight and probably other investments with our money there. Don't our banks make too? Don't microstock sites make too? It's part of the deal and I am not concerned with that |
Well, banks and mocrostock sites make this too but not under compulsion.
In the bank they may do this untill you claim your money. The same thing with microstock sites - as soon you have money enough you may get them without any additional evidence of your being innocent.
With MB it happens when you want your money. It seams strange that MB allows you to receive money on MB account but they make obstacles to use this money. The problem appeared since last December and is present now. |
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Message modifié à 01/12/2008, 11:30:22 AM par Paulcowan |
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According to information MB sent to me, the blocking of accounts has been imposed on them by new financial regulations in Britain designed to prevent money laundering.
I believe they should have informed people in advance about the changes, which may make it very hard to get money back, but they didn't. The changes in their "proof of identity" system may make it almost impossible for people to get cleared IMHO, particularly in countries where there is not a door-delivery postal service (i.e. you HAVE to use a PO Box).
Payoneer also insists on an address that is not a PO Box.
I'm afraid government regulations against money laundering may make all of these online payment agencies unreliable, forcing us to go back to cheques in the mail - or direct transfers into our bank accounts... how about that one, Serban? You could pioneer it (and your commendable stand on moneybooker fees shows your awareness of the payment problems facing non-Americans).
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Message modifié à 01/12/2008, 12:07:36 PM par Kitsen |
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Ouch, this triple conversion is ludicrous. Time to consider other options... cheque again perhaps. |
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Message envoyé à01/12/2008, 15:13:02 PM par Madelaide |
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| Envoyé originalement par Yuris: |
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| Message quoté: With MB it happens when you want your money. It seams strange that MB allows you to receive money on MB account but they make obstacles to use this money. The problem appeared since last December and is present now. |
Yuris,
I've had several withdrawals with MB without an issue. Indeed, in December, when requesting a withdrawal, I was asked this proof of residence before proceeding. I agree they could have emailed members as soon as this policy was installed.
Has anyone had a problem AFTER providing the proof of residence required by them?
Regards,
Adelaide |
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Mainly Canon A620 for microstock
Traditional photograph...
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Message envoyé à01/12/2008, 16:01:48 PM par Paulcowan |
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| Envoyé originalement par Madelaide: |
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| Message quoté: [quote]With MB it happens when you want your money. It seams strange that MB allows you to receive money on MB account but they make obstacles to use this money. The problem appeared since last December and is present now. |
Yuris,
I've had several withdrawals with MB without an issue. Indeed, in December, when requesting a withdrawal, I was asked this proof of residence before proceeding. I agree they could have emailed members as soon as this policy was installed.
Has anyone had a problem AFTER providing the proof of residence required by them?
Regards,
Adelaide[/quote]
The problem is that they now do not accept as "proof" what was "proof" before. So however real you are, you might not be able to prove it to their satisfaction and then you can't get your money.
It all hangs on whether you have a house delivery address or a post box address, as far as I can see. If your country only uses PO Box addresses (and quite a few do), you officially cease to exist. |
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Message envoyé à01/12/2008, 17:43:37 PM par Icefront |
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I always had problems with moneybookers, I only use because of my place on the earth (Romania). Now I should change to PayPal.
First I was verified by 'Bank account'. They sent me a code to the bank and I wrote back to the sited this code.
Second they deleted my USD bank account from MB and I had to verify again. Why? I called MB and the guy was very sorry and I had to verify my home address. OK, the letter was coming in 1 month, I was verified again successfully.
Third in December, 2007 they asked again for a verification. My only option left was the credit card. I entered my credit card, the fee was taken, I got my money.
Now, (Jan. 2008) I wanted to withdraw again and guess what? THEY NEED TO VERIFY AGAIN. I run out from the options. It's just stupid. The credit card I used cannot be used again for the verification, their security measure. I cannot withdraw to bank account because first I have to give them a VRF code what is sent together with the withdrawed money. But I cannot withdraw to get the code, so no code no withdraw. It's just stupid.
I can't open an another account on MB to save my money, because their policy forbids this.
Now I wrote to support I'm waiting the response...
Just wanted to share with you... |
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Message modifié à 01/13/2008, 03:29:57 AM par Chode |
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Icefront, I am sorry to hear you are having such problems, but I am withdrawing the money 2 times per month, in past 6 months, never had any problems, only once they asked me to verify my bank account, which I did, and after that no problems at all.
If you do not like MB, use checks, or paypal. But there are people who like MB, and there is no reason that Dreamstime disable MB because of that.
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Message envoyé à01/13/2008, 17:25:53 PM par Madelaide |
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Icefront,
I'm sorry to know about your experience, and at least now I know a true problem after trying to use MB.
Chode,
Weren't you asked to give them a proof of your address?
For those who have not received the letter from MB with the verification code: when I wrote support, I was offered a choice to send a copy of any document sent to my address (bank statement, credit card statement). As I had already asked for the letter, I decided not to upload it and wait for the letter.
I'm waiting for another payout to be credit to my account and then I'll see if MB transfer is working well again.
Regards,
Adelaide |
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Mainly Canon A620 for microstock
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Message envoyé à01/14/2008, 01:05:36 AM par Damirk |
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I entered my credit cart details and it was over in a second. |
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Message envoyé à01/14/2008, 03:20:43 AM par Tangie - membre-administrateur |
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Paypal has introduced both options for the service: buy and sell (send and receive money) for many countries. If you are MoneyBookers users, we advise you to check the Paypal option too for your country. |
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Message envoyé à01/14/2008, 03:54:57 AM par Damirk |
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Does this mean MB issue will not be resolved any time soon?
5-10% doesn't bother me at this time, but if MB option will not bi available soon, I'll have to consider another option.
Thank You |
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Message modifié à 01/14/2008, 04:57:43 AM par Yuris |
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| Envoyé originalement par Tangie: |
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| Message quoté: Paypal has introduced both options for the service: buy and sell (send and receive money) for many countries. If you are MoneyBookers users, we advise you to check the Paypal option too for your country. |
PayPal allows to send and recieve money WITHIN its own system. PayPal does NOT allow to withdraw money for many countries.
This is the information copied a minute ago from PayPal site:
"Withdrawals - All non-U.S. members may withdraw funds to a U.S. bank account. Members in the following countries may withdraw funds to a local bank account: Australia, Canada, Denmark, Finland, France, Germany, Hong Kong, Ireland, Japan, Mexico, New Zealand, the Netherlands, Norway, Singapore, Spain, Sweden and the United Kingdom."
And that's all.
But how can non-US members may have US bank accounts?
All this means that PayPal is not useful for most people here. |
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Message modifié à 01/14/2008, 06:28:52 AM par Administrateur |
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Check Paypal information at link here. You will be provided with a list of countries.
We did not make country names public and claim that the problem was solved entirely, we only offered suggestions and alternatives.
The countries that have a plus sign + next to them can receive money on cards.
Yuris, your country may not be among Paypal accepted but we offered this as option and advised all our users to check.
Damirk, regarding the tax, if you can wait, maybe we will be rid of the tax in the next days/weeks. If not, you will have to pay the tax.
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Message modifié à 01/14/2008, 06:26:26 AM par Astra11 |
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Hello,
Just as a suggestion, would Moneygram be an other valid option for the contributors?
http://www.moneygram.com/index.htm
Though the country I live in is listed on PayPal's 'pay-on-card' section, Moneygram was the choice of payment by some respectable internet firms in the past for me. With a certain deduction of transaction fee, I only had to provide my address to the bank that worked with Moneygram and my money was transfered to my bank account or was immediately ready for cash withdrawal.
I was surprised as to how easy it was. No verification or waiting ordeals at all. All you have to do is provide your ID/passport and your address at the bank and you are handed your money.
And the country limitations for withdrawal is overcome as well. They work with almost all countries.
It's fast and reliable, maybe this system can be offered by Dreamstime as a solid option as well?
Yildiz |
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